Privacy Policy
Effective date: 11/06/2025 | Company: Incepta Edgeworks, LLC (Richmond, TX) | Contact: [email protected]
1) Overview
This Privacy Policy explains how Incepta Edgeworks, LLC (“Incepta,” “we,” “us”) collects, uses, and shares information when you visit our sites, communicate with us, or use our services. We use SMS (text) and email as our primary contact channel.
2) Information We Collect
- Contact & Account Data: name, email, phone (if provided), company, role.
- Business Content: project info, website URLs, brand assets you supply.
- Technical Data: device/browser info, IP, pages visited, referral source, and basic analytics/cookie data.
- Communications: emails, form submissions, call summaries, chat transcripts.
3) How We Use Information
- Provide and improve services, proposals, audits, and reports.
- Respond to inquiries and support requests.
- Operate websites, analytics, security, and fraud prevention.
- Send transactional notices and service updates.
- Comply with law and enforce agreements.
4) Cookies & Analytics
We may use first-party and third-party cookies and similar technologies for site performance and aggregate analytics (e.g., traffic sources, page usage). You can adjust cookie settings in your browser. Blocking some cookies may limit site functionality.
5) Sharing of Information
- Vendors/Processors: hosting, analytics, email, CRM, and project tools used to operate our services.
- Legal/Safety: to comply with law or protect rights, security, or safety.
- Business Transfers: in connection with a merger, sale, or acquisition.
- We do not sell personal information. We do not share for targeted advertising without consent.
6) Data Retention
We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We delete or de-identify data when no longer required.
7) Security
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the data. No method of transmission or storage is 100% secure.
8) Your Choices
- You may opt out of non-essential SMS or emails by following included instructions.
- You may request access, correction, deletion, or a copy of your data by emailing [email protected].
- Browser settings allow you to block or delete cookies.
9) State/Regional Privacy Rights
Depending on where you live (e.g., California, Colorado, Connecticut, Texas, Virginia, or other jurisdictions), you may have rights to access, correct, delete, or obtain a portable copy of your personal information, and to opt out of certain processing. You can exercise these rights by emailing [email protected]. We will verify requests as required by law and respond within applicable timelines.
10) Children’s Privacy
Our services are not directed to children under 13 (or the age required by local law). We do not knowingly collect personal information from children. If you believe a child provided information, contact us to delete it.
11) International Transfers
If you access our services from outside the United States, you understand your information may be processed in the U.S. where laws may differ from your jurisdiction.
12) Do Not Track
We do not respond to browser “Do Not Track” signals. We follow the practices described in this Policy.
13) Third-Party Links
Our sites may link to third-party websites or services. Their privacy practices are governed by their own policies.
14) Changes to this Policy
We may update this Policy periodically. When we do, we will revise the Effective date above. Material changes will be indicated on this page.
15) Contact Us
Questions or privacy requests? Email [email protected]. We typically respond within one business day.