You don’t have to know all the tech terms. You just need to know what happens to your business
if we work together. Here’s a straight-up FAQ in human language.
How do I know which package is right for me?
Think in terms of capacity, not just budget. If you mainly need to look legit online,
Starter is enough. If you’re missing calls and messages, Smart adds the first AI agents. If your team is
drowning in volume, Elite gives you a digital workforce. Luxe is for brands that need premium presence and
a stitched-together, high-end experience. We’ll talk through where you are now and match you to the tier
that actually fits.
What exactly do the AI agents do?
In short: they handle repeat conversations so your humans don’t have to.
That means answering common questions, booking appointments, capturing leads, responding to reviews, and,
at higher tiers, replying to DMs and comments on social. They don’t replace your team — they filter, triage,
and organize so your people can focus on the work that actually needs a human brain.
Does this replace my staff?
No. It replaces the parts of their job they secretly hate — chasing people, copy-pasting replies,
checking five inboxes, and trying to remember who asked for what. Think of Incepta as giving you multiple
digital assistants that never get tired, then letting your team handle the higher-value conversations.
How long does it take to launch?
It depends on the package and how ready your content is. Starter and Smart are typically much faster because
they’re built on proven structures. Elite and Luxe involve more customization, logic, and brand work, so they
naturally take longer. On our first call, we’ll walk through a realistic timeline based on where you’re starting
and what needs to be created from scratch.
Do I have to write all the copy and bring all the ideas?
No. You bring your expertise, we bring the structure. We’ll ask good questions, pull language from how you
actually talk to clients, and then shape it into clear, conversion-focused copy. If you already have content,
we’ll adapt and optimize it instead of forcing you to start over.
What if I’m “not good with tech”?
That’s kind of the point. You shouldn’t need to be. We set things up so your day-to-day looks like:
answer a text, check a dashboard, glance at a report, approve or tweak a message. No tinkering with code
or duct-taping tools together. If something breaks or needs adjusting, that’s our side of the street.
Can I start smaller and upgrade later?
Yes. A lot of clients start with Starter or Smart to get stable, then move into Elite or Luxe once the new
demand exposes where their bottlenecks really are. We design the stack so you can grow into the next tier
instead of having to rip everything out and begin again.
What industries do you work with best?
Incepta is built for service businesses that live or die by trust and responsiveness:
medical and dental practices, legal & family law, clinics, med spas, home services, wellness and
subscription-style services, high-touch specialists and multi-location providers. If people have to choose
you over “the one down the road,” that’s our lane.
What happens after launch?
Launch is the starting line, not the finish line. As data comes in, we adjust: which pages convert, what
questions keep coming up, how people are actually moving through your flows. The goal isn’t a “pretty site.”
It’s a system that keeps getting better at finding, filtering, and booking the right people.
What if I’m still not sure this is the right move?
Then the next step isn’t a contract — it’s a conversation. We’ll look at where you’re losing time or money
today, what’s realistically fixable with structure and automation, and what you’re not ready for yet. If the
math doesn’t make sense, we’ll say so. No fluff, no pressure, and no “sign today or this price disappears”
games.